How do I make a return from the EU?

Using the form provided inside your original parcel:  

Step 1 -   Please note down which item(s) you would like to return in the blank section and include the                      return reason code

                Include the return form inside your return parcel.

Step 2 - To print your return label, please visit

              https://petermillar.returns.dhlexpresscommerce.com

Step 3 - Please enter the Order Number (e.g. PMUK-01012345), followed by the email address that you placed your order with.

Step 4 - Click Start Return

•           Tick the box next to the item you would like to return,

•           Select the quantity you will be returning,

•           Select from the drop-down menu the reason for returning the goods.

To finalise your return, please select the return method

Courier Pick up (if selecting this option choose the time, you’d like your return to be collected)

Click generate label, print the return label, and attach to the packaged item, ready for pickup by courier.

Drop-off at available service point.

Print the return label, attach to the packaged item, and drop off to a DHL Service point.

Click Find a Service Point location to drop off to.

 

As a reminder, please complete and include the EU return form inside your return parcel.

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