What is the return policy?

We at Peter Millar would like for you to be entirely satisfied with your purchase. We will gladly accept a return of items that are in new condition with original tags. Items eligible for return cannot be washed, worn, or altered. Please note that we are unable to accept returns of items purchased from Peter Millar stores or third-party retailers (Nordstrom, Neiman Marcus, golf shops, or specialty retail stores).

Full Price Merchandise must be returned within 30 days of the order date to be eligible for a refund. The refund will be applied to the original method of payment.

Holiday Policy Extension: Due to potential shipping delays from carriers, Peter Millar will be extending its Return Policy during the holiday shopping period. Full-Price Merchandise purchased between November 1, 2023 and December 25, 2023 must be returned within 90 days of the order date to receive a refund or exchange. We want you to shop with confidence while allowing gift recipients the proper time to return or exchange items if needed.

Sale-Price Merchandise must be returned within 30 days of the order date to be eligible for a refund. The refund will be applied to the original method of payment.

Items Not Eligible for Return: Custom embroidered items (Ryder Cup) and underwear are not eligible for returns or exchanges.

Returns Address

Peter Millar UK – Web Returns
Falcon House
7 Delaware Drive
Tongwell
Milton Keynes
MK15 8HG

Exchanges 

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.

Defective Items:

If the item you received was defective, please contact a Peter Millar Customer Care Representative at + 44 (0)1908 048171 or concierge@petermillar.co.uk.

 

Have more questions? Submit a request